The standard · Publication 02

Five levels of organisational capability.

The levels describe increasingly deliberate, repeatable and adaptive ways of governing AI. They are cumulative: higher maturity depends on foundations established below.

Level

1

1.0–1.99

Initial

Ad hoc and individual-driven

Experiments are isolated, sponsorship is inconsistent and outcomes depend on individual initiative.

Typical evidence

  • Uncoordinated pilots
  • Local data access
  • Informal risk decisions

Level

2

2.0–2.99

Developing

Repeatable but tactical

Useful patterns are emerging, although practices remain uneven and enterprise ownership is limited.

Typical evidence

  • Named pilot owners
  • Early reusable methods
  • Emerging governance

Level

3

3.0–3.99

Defined

Documented and integrated

AI becomes an organisational capability with shared standards, defined roles and managed delivery routes.

Typical evidence

  • Published standards
  • Enterprise architecture
  • Defined accountabilities

Level

4

4.0–4.99

Managed

Measured and controlled

Performance, value and risk are measured consistently across the AI portfolio and inform investment decisions.

Typical evidence

  • Portfolio metrics
  • Operational controls
  • Benefits tracking

Level

5

5.0

Optimising

Adaptive and strategic

Continuous improvement is embedded and AI capability is deliberately renewed as conditions change.

Typical evidence

  • Adaptive controls
  • Continuous learning
  • Strategic advantage